Ratings & Reviews

Overall Rating

5
(887 reviews)
99.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Elizabeth S. - |Recommended: YesIt has been a great time so far, everyone is friendly and willing to help out when any issue arises. Maintenance has been awesome and a very prompt if there is an issue. Staff is understanding and very easy to work with.
response from property -Elizabeth, our team is grateful to see your positive review. It is feedback like yours that encourages us to keep up the great work. Thank you for taking the time to share your praise. We appreciate your residency.
Review From Modern Messagesubmitted by Emily W. - |Recommended: YesVery warm and welcoming. I love that they seem to value our pets just as much as they value the people. Maintenance are very quick about getting in to fix problems if any arise.
response from property -Emily, it means a lot to us to know that we have created a welcoming atmosphere for you and your furry friends. Thank you for taking the time to share your experience with us. We especially appreciate your comments about our hardworking maintenance team, and we are grateful to have you in the community.
Review From Modern Messagesubmitted by Jessica R. - |Recommended: YesSo far the social has been a good experience. Our unit was supposed to have washer and dryer, but doesn’t yet which is a little annoying but it is getting worked on. Gym hours changed without any notice too, but other than that I have nothing to complain about.
response from property -Jessica, we appreciate your review and feedback. It is nice to know that your experience has been good so far. We would love the opportunity to discuss your expectations around the washer, dryer, and fitness center hours. Please feel free to stop by the office to chat at any time. Thank you.
Review From Modern Messagesubmitted by Grace M. - |Recommended: YesI found my experience with the Social to be very inviting. Since the start of looking for apartments to signing my lease to currently living there, it has been a positive experience. When I moved in, I had a pretty nasty stain on my carpet and I called and notified the office and they got it fixed within the next couple days
response from property -Thank you for sharing your wonderful experience in our community, Grace! We aim to provide an exceptional community and superior service for our valued residents. So glad to hear your acknowledgment of our efforts!
Review From Modern Messagesubmitted by Elisabeth R. - |Recommended: YesReally great staff, location, and apartment. Things are a little out of date but work great. I wish the apartment was cleaner when I moved in but I can look past that to how nice the apartment is.
response from property -We're grateful for your feedback, Elisabeth. Thank you for your kind words about everything from our location to our team. We're glad to have you as a resident, and we look forward to having you here for many happy years!
Review From Modern Messagesubmitted by Alex M. - |Recommended: YesSo far my experience here has been good. I love how open my apartment is and there is so much closet space. No shortage of room here on Steinbeck st.
response from property -Thank you for the review, Alex! It's great to see that our spacious apartment homes are helping you to live your best life. If there is anything we may do to improve your experience further, please don't hesitate to let us know.
Review From Modern Messagesubmitted by Jacob W. - |Recommended: YesIt's been great so far despite the derecho and power outage. I hope to continue my lease next year as well. The Internet here is amazing too
response from property -Jacob, we're delighted to hear that you are enjoying life in our community so far. Thank you for taking the time to share your thoughts with us. We look forward to having here next year as well!
Review From Modern Messagesubmitted by Emigdio G. - |Recommended: YesRooms are very spacious and modern. Although getting rid of the doors in the hallways or adding something on the doors so they do not slam when people walk through the halls would definitely be a good idea.
response from property -Emigdio, we are so glad that you are enjoying your spacious apartment home! We hear your suggestions for keeping our community quiet and peaceful, and we will certainly keep them in mind for the future. Thank you.
Review From Modern Messagesubmitted by Emily E. - |Recommended: YesThis place is fantastic The staff is very kind and the community areas are kept very clean. The apartments are good sizes and it is easy to get a hold of management or maintenance if need be.
response from property -Emily, it is wonderful to know that you are enjoying our clean community and our top-notch service! We will be sure to pass along your compliments to our friendly and helpful team. We hope that you will continue to enjoy your spacious apartment home this summer.
Review From Modern Messagesubmitted by Christine L. - |Recommended: YesLiving here is great so far, however it’s been about a week since I put in a maintenance request. I absolutely love all the amenities for such a great price
response from property -Christine, welcome to the community! We are so pleased to know you are loving our amenities and settling in well. We are sorry to hear if you are still waiting on a maintenance request, but we are certainly available to assist you with that. Please reach out to us at [email protected] so that we may discuss your concerns in detail and provide you with an update. Thank you for the review.
Review From Modern Messagesubmitted by Tehya M. - |Recommended: YesI love the way that the Social makes a big town feel really small. I have loved getting to know my neighbors and becoming part of this community.
response from property -Tehya, we are so happy to hear you enjoy the sense of community here! Thank you for brightening our day.
Review From Modern Messagesubmitted by Lexie M. - |Recommended: YesThe apartment is nice, got everything we wanted with it. People are friendly, it was easy to sign the lease and everything was made simple for the residents. The only complaint is that we had to file multiple requests to get different things fixed throughout the apartment.
response from property -It's wonderful to hear from you, Lexie. We're pleased to see that you are enjoying your apartment home and connecting with your fellow neighbors. We appreciate your feedback about our maintenance system. Please let us know if any outstanding work orders still need attention or if there is anything else we may do for you. Thank you for your review!
Review From Modern Messagesubmitted by Carlene V. - |Recommended: YesThe grounds are beautiful, and the grass is well watered and maintained. The pool is really fun and has plenty of chairs to lay out in as well.
response from property -We appreciate your kind words about our community and amenities, Carlene. Thank you for reaching out to share your experience with us. Please let us know if there is anything we may do to improve your experience even further. We're always here to help!
Review From Modern Messagesubmitted by McKenzie M. - |Recommended: YesI really like the apartment complex. I like the dorm feeling that it gives off, along with all of the amenities such as the pools. How close it is to campus is also a major bonus
response from property -We're glad to have you in the community, McKenzie! Thank you for taking the time to leave a positive review of everything our community has to offer. We look forward to having you here for many years to come.
Review From Modern Messagesubmitted by Kevin D. - |Recommended: YesVery helpful staff, especially community manager Kevin. Office staff is friendly and helpful. Nice quiet location with bus stop near by. Would recommend.
response from property -Thank you for the recommendation, Kevin! It's great to see that our team is taking good care of you and that you are enjoying your time here thus far. If there is anything we may do to improve your experience further, please don't hesitate to let us know.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Social West Ames®, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Social West Ames®, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose